The Value of Coaching
Coaching delivers measurable value in performance, personal growth, leadership, and engagement—making it one of the most effective tools for meaningful, sustainable development.
The business benefits of coaching to an organization
A study by the International Coach Federation (ICF) found that:
86% of companies said they recouped their investment in coaching.
19% saw an ROI of 50x or more, and 28% saw an ROI of 10–49x.
80% of people who received coaching reported improved self-confidence
PricewaterhouseCoopers (PwC) & International Coach Federation (ICF) Global Coaching Client Study
- 96% of coaching clients said they would repeat the process.
- 86% of companies reported at least a 100% ROI.
Common benefits cited included improved work performance, communication
Here are 7 benefits of having a coach:
1. Enhanced Leadership Skills
A coach helps you refine their communication, delegation, and decision-making abilities—essential skills for leading teams effectively.
2. Greater Self-Awareness
Coaching encourages reflection, helping you understand their strengths, blind spots, and how your behaviours impact others.
3. Improved Team Performance
The skills you develop will help you create a more cohesive, engaged, and productive team through better guidance and support.
4. Stronger Emotional Intelligence
You will develops greater empathy, self-regulation, and social awareness—key qualities for managing people with confidence and care.
5. Better Conflict Resolution
With coaching and the support it provides, you will learn to handle difficult conversations and resolve conflict in a constructive and respectful manner.
6. Increased Confidence
You will develop greater confidence as you learn to manage challenging issues.
7. Faster Professional Growth
You will accelerate your career development as you become a consistent and trusted high performer consistently delivering results.
ICF reports that individuals who receive coaching experience:
- Improved skills and relationships.
- Improved communication skills (72%)
- Improved relationships (73%)
- Increased work-life balance (67%)
- Far less likely to leave the organization.
Studies Showing the Impact of Coaching on Organisations
Manchester Consulting Group Study (Senior Executives)
Coaching yielded improvements in key areas:
- Productivity up by 53%
- Quality of work up by 48%
- Organizational strength up by 48%
- Customer service up by 39%
- Employee retention up by 32%
The average ROI reported: 5.7 times the initial investment.
Personnel Management Association Study
Coaching yielded improvements in key areas:
- Training alone increased productivity by 22%.
- Training plus coaching increased productivity by 88%.
Korn Ferry Coaching Impact Study
Coaching yielded improvements in key areas:
- 92% of coached leaders reported improved emotional intelligence and interpersonal skills.
- Organizations using coaching experienced increased engagement, leadership effectiveness, and change resilience.
Summary of ROI Highlights:
| Source | ROI / Impact |
| MetrixGlobal | 529%–788% |
| PwC & ICF | 86% of orgs report full ROI or higher |
| Manchester Consulting | 5.7 x ROI |
| Personnel Mgmt Assoc. | 88% productivity gain w/ coaching |
| Korn Ferry | 92% leadership skill improvement |
Bottom Line:
Coaching consistently delivers high returns on investment, not only in terms of financial gains but also in leadership development, employee retention, engagement, and overall organizational performance.
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or email us: ua.moc.gnitlusnocnohamcm@tcatnoc